Last updated: August 23, 2026
Delivery area
Elixir Perfume currently ships only to eligible street addresses in
the contiguous 48 United States and the District of
Columbia.
We do not ship to Alaska, Hawaii, Puerto Rico, other
U.S. territories, APO/FPO/DPO military addresses, P.O. boxes, or
international destinations. Fragrance transportation may also be limited
by carrier and hazardous-material rules.
Processing time
Orders are normally processed within 5 business days
after successful payment and fraud review. Business days are Monday
through Friday, excluding federal holidays. Processing time is separate
from carrier transit time.
Promotions, holidays, inventory verification, payment review, address
review, or circumstances outside our reasonable control may extend
processing time. Tracking is provided after shipment.
Shipping charges
- Standard Shipping: $7.95 for eligible orders below
the free-shipping threshold. - Free Standard Shipping: merchandise subtotal of
$80 or more after coupons and discounts, before
tax. - Expedited service, when available, is priced at checkout and is not
included in free shipping.
Taxes, shipping, and other non-merchandise charges do not count
toward the threshold. If a return lowers the retained merchandise
subtotal below $80, the standard outbound shipping charge may be
deducted where legally permitted and disclosed.
Delivery estimates and
delays
Delivery dates are estimates, not guarantees. Carrier delays may
result from weather, holidays, service interruptions, security checks,
or similar circumstances.
If we cannot ship within the stated period, we will provide any
notice, consent opportunity, cancellation option, or refund required by
applicable law.
Shipment responsibility
Elixir Perfume is responsible for merchandise shipped from our store
to the customer until delivery, subject to carrier investigation,
applicable law, and the accuracy of the delivery information supplied by
the customer.
Customers must enter a complete and correct street address. Costs
caused by an incorrect or incomplete customer-provided address, refusal,
failure to collect, or another customer-caused delivery problem may be
deducted or charged where legally permitted.
Lost, missing, or damaged
shipments
Review tracking promptly. If tracking shows delivered but the package
is missing, check the delivery address, mailbox, building office,
household members, neighbors, and carrier notices, then contact
info@elixirperfume.com
within 5 calendar days. Prompt reporting helps us
investigate and does not eliminate non-waivable legal rights.
For damage, leakage, or an incorrect item, contact us within
5 calendar days, retain all packaging, and provide
clear photographs. We may require reasonable documentation and a carrier
investigation before providing the appropriate remedy.
Customer returns
Customer-arranged return shipments are governed by our Refund &
Returns Policy. Return shipping charges and the risk of damage or loss
during a customer-arranged return are the customer’s responsibility
until the return is received and inspected.
Contact
By.Eskin LLC, d/b/a Elixir Perfume
3012 NW 72nd Ave
Miami, FL 33122, United States
info@elixirperfume.com