Last updated: August 23, 2026<\/strong><\/p>\n This Refund & Returns Policy applies to purchases from You may request a return within 30 calendar days after Do not mail a return until we approve the request and provide written Except for an approved damaged, defective, or incorrect-item claim, a Opened, sprayed, used, altered, tampered, clearance\/final-sale, Authentic testers may arrive in a plain box, without a decorative Inspect the shipment promptly. Contact us within 5 calendar After review, we may provide a replacement, store credit, or refund, Elixir Perfume is responsible for merchandise while it is being For an ordinary return initiated and shipped by the customer, all Risk of loss, theft, leakage, breakage, or damage during a When Elixir Perfume supplies a prepaid label for an approved Original and expedited shipping charges are non-refundable unless we We inspect returned merchandise after arrival. If approved, the A return that arrives opened, used, incomplete, leaking, improperly Contact us immediately. We will try to assist, but an order cannot be Nothing in this policy limits rights or remedies that applicable law By.Eskin LLC, d\/b\/a Elixir Perfume<\/strong> Refund & Returns Policy Last updated: August 23, 2026 This Refund & Returns Policy applies to purchases from By.Eskin LLC, […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_zipai_imported":false,"_zipai_import_id":"","footnotes":""},"class_list":["post-3547","page","type-page","status-publish","hentry"],"spectra_blocks_featured_image_url":null,"spectra_blocks_author_info":{"display_name":"Chatgpt","avatar_url":"https:\/\/secure.gravatar.com\/avatar\/52c2b85b7b9521e0afab5fb728d0a4a5977c23d9cbefe0cb9331fd866c78f347?s=96&d=mm&r=g","author_link":"https:\/\/elixirperfume.com\/es\/author\/chatgpt\/","description":""},"_links":{"self":[{"href":"https:\/\/elixirperfume.com\/es\/wp-json\/wp\/v2\/pages\/3547","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/elixirperfume.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/elixirperfume.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/elixirperfume.com\/es\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/elixirperfume.com\/es\/wp-json\/wp\/v2\/comments?post=3547"}],"version-history":[{"count":1,"href":"https:\/\/elixirperfume.com\/es\/wp-json\/wp\/v2\/pages\/3547\/revisions"}],"predecessor-version":[{"id":3548,"href":"https:\/\/elixirperfume.com\/es\/wp-json\/wp\/v2\/pages\/3547\/revisions\/3548"}],"wp:attachment":[{"href":"https:\/\/elixirperfume.com\/es\/wp-json\/wp\/v2\/media?parent=3547"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
\nBy.Eskin LLC, doing business as Elixir Perfume<\/strong> (“Elixir
\nPerfume,” “we,” “us,” or “our”).<\/p>\nReturn window<\/h2>\n
\ndelivery<\/strong>. Email
\nwith your full name, order number, item, reason for return, and
\nphotographs when the product is damaged, leaking, defective, or
\nincorrect.<\/p>\n
\ninstructions. Unauthorized returns may be refused.<\/p>\nEligible returns<\/h2>\n
\nproduct is eligible only when it is:<\/p>\n\n
\nand promotional items intact; and<\/li>\n
\nsample, decant, travel-size, or hygiene-sensitive products are final
\nsale when clearly disclosed, except where applicable law requires
\notherwise. Personal preference, expected longevity, or perceived scent
\nprofile is not a defect.<\/p>\nTesters and packaging<\/h2>\n
\nbox, or without a cap when disclosed on the product page. Manufacturer
\npackaging, bottle design, labeling, and color may vary by batch.
\nDisclosed packaging differences are not defects.<\/p>\nDamaged, leaking,
\ndefective, or incorrect items<\/h2>\n
\ndays after delivery<\/strong> and retain the product, shipping carton,
\nlabel, seals, and all packaging. Include clear photographs of the item
\nand damage. This reporting period helps us investigate promptly and does
\nnot eliminate any non-waivable legal right.<\/p>\n
\nas appropriate. We cover approved return shipping when the product was
\nshipped incorrectly or reached the customer damaged or defective.<\/p>\nResponsibility for
\nshipping and returns<\/h2>\n
\nshipped from our store to the customer, subject to carrier
\ninvestigation, applicable law, and accurate delivery information
\nsupplied by the customer.<\/p>\n
\nreturn postage, carrier charges, insurance, packaging, and related
\nexpenses are the customer’s responsibility. The customer is responsible
\nfor choosing a lawful shipping service, following fragrance
\ntransportation rules, using adequate protective packaging, tracking, and
\ninsurance.<\/p>\n
\ncustomer-arranged return remains with the customer until the merchandise
\nis physically received and inspected by Elixir Perfume.<\/strong> If a
\nreturn arrives damaged because of inadequate packaging, prohibited
\ntransportation, mishandling in return transit, or another condition
\noccurring after delivery to the customer, the return may be refused and
\nno refund issued. The customer must pursue a customer-arranged
\nreturn-shipping claim with the carrier.<\/p>\n
\nincorrect, damaged, or defective-product claim, responsibility will be
\ndetermined under the approved instructions, carrier terms, applicable
\nlaw, and the facts of the shipment.<\/p>\n
\nshipped an incorrect product or approved a damage\/defect claim. Refused,
\nunclaimed, undeliverable, or incorrectly addressed packages may have
\ncarrier charges deducted where legally permitted.<\/p>\nInspection and refunds<\/h2>\n
\nrefund is issued to the original payment method within 5\u201310
\nbusiness days after inspection<\/strong>. Banks and payment providers may
\nneed additional posting time.<\/p>\n
\npacked, or damaged after delivery may be refused. We do not impose a
\ngeneral restocking fee on an eligible unopened return.<\/p>\nCancellations and address
\nchanges<\/h2>\n
\nchanged or canceled after fulfillment or shipment begins. Customers must
\nverify the delivery address before placing the order.<\/p>\nConsumer rights<\/h2>\n
\ndoes not permit the parties to waive.<\/p>\nContact<\/h2>\n
\n3012 NW 72nd Ave
\nMiami, FL 33122, United States
\n